TRACK & TRACE

Resources

At Delta Axis Shipping, we believe that informed customers make confident shipping decisions. Our Resources page provides valuable information, tools, and guidelines to help you prepare your cargo or animals for transport, understand our processes, and make the most of our services.

Explore our key resources below:

📦 Shipping Guidelines

Ensure your shipment is properly prepared for safe and efficient delivery.

  • Packing Tips: Step-by-step instructions for securely packaging cargo and preventing damage.

  • Labeling Requirements: How to label items for easy tracking and identification.

  • Prohibited & Restricted Items: A list of goods we cannot transport for safety or regulatory reasons.

  • Size & Weight Limits: Guidance on shipment dimensions and freight classifications.

🐾 Animal Transport Preparation

We prioritize the comfort and safety of all animals in transit. Follow these guidelines for smooth transportation:

  • Pre-Transport Checklist: What to prepare before the pickup day (documents, feeding schedule, etc.).

  • Health Requirements: Necessary veterinary checks and vaccination records for travel.

  • Comfort & Safety Tips: How to help your pet stay calm and comfortable during transport.

  • Crate and Carrier Standards: Approved crate sizes and ventilation requirements for safe travel.

🧭 Tracking & Support

Stay informed and connected throughout your delivery.

  • Shipment Tracking: Access real-time updates on your cargo or pet’s location and status.

  • Customer Assistance: Contact our support team for scheduling, quotes, or shipment inquiries.

  • FAQs: Answers to common questions about pricing, timelines, and procedures.

  • Claims & Insurance: Information on coverage options and how to report any issues.

📄 Downloads & Forms

Access essential documents and resources for your shipments.

  • Service Request Form — Book cargo or animal transport quickly and easily.

  • Terms & Conditions — Review our policies on transport, liability, and insurance.

  • Client Agreement Form — For corporate and repeat customers.

At Delta Axis Shipping, we are committed to transparency, support, and customer satisfaction. Whether you’re shipping goods or animals, our goal is to give you the knowledge and tools you need for a smooth and secure experience.

Need more help?
Contact our support team anytime — we’re here to guide you through every step of your delivery.